Medevac flight with platinum status. Called on the radio about 20 minutes away to let them know I'm coming. Got to the ramp and nobody was out to park us. Started to park myself and then somebody came outside. No point in being platinum as they don't do quick turns. Starting January 1st they will be charging multiple handling fees in a 24 hour period even if you take min fuel to avoid fees. Horrible service just another money grab.

For a Cirrus, overnight parking is $134 per night compared to $54 at Atlantic. Other fees are similar, although Atlantic requires 18 gals or top off to waive handling fee (Signature is 10 gals).

Worst FBO experience in 32 years of flying. If you’re not arriving in an aircraft burning Jet-A do yourself a favor and go to Atlantic instead. I fly a PA-32 and was the only piston on the flight line. I was only in for a few hours and didn’t require any services. I was hoping Signature would be located closer to the Orange line for easy access to my meeting downtown. It s not. My bad. I asked if I could get a ride to train and received one with a smile. I tipped the driver and was told just call when you come back and we can usual pick you up. Great. So I called and spoke to Nicole at desk and was told no problem I’ll send someone. After 40 minutes waiting I called back and got Ashley. It became obvious that I was forgotten. I asked if I should call a cab. She said someone would be there in 10 min. After waiting another 20 min I took a cab. When I asked Ashley why no one just said we are too busy? She then started with the passive aggressive behavior. No apology or even any

Visited in a piston single and made mistake of trusting prior reviews and AOPA site for fee info. They were incorrect. Signature charges $131 for overnight parking. Atlantic is $20. Both have handling fees waived with 10 gallons (Signature) or 15 (Atlantic). Out the door price was $357 for two nights in a two seat piston single at Signature - and that was discounted. No marshaling or assistance on departure. Front desk staff courteous and helpful but a bit slow on both arrival and departure.