Fuel prices and facility charges are costly. No CAA available. However, the amenities are quite pleasant. I really enjoyed the rest areas. Comfortable sleeping arrangements. The cleaning staff is constantly working. A good FBO overall. But, this is Chicago... The surrounding neighborhood isn't the best.

Promised to match CAA pricing... would not honor once the aircraft was fueled. Bad folks.

I had an excellent experience flying in a single piston engine PA-28. We were marshaled to a parking position, where chocks and tiedowns were provided. A shuttle gave us a ride from plane to FBO. We were given a shuttle ride to the Orange line by the FBO staff. Unfortunately, they were not available for a return shuttle ride to the FBO from the train station, but a quick Lyft was available. Facility fee waived with 11 gallon fuel purchase. One overnight remaining total fees $71.50 before fuel.

Not GA friendly. Flew in 11/23 to depart 11/25. Wanted to do Skyline flight first but the ceilings were too low. Went back 11/24. Was told that they would leave my ticket open. Went for a 1 hour flight and returned. Checked in before leaving. Supervisor Leidy went out of her way to come over to the customer service rep. She closed me out, opened a new one, charged me another round of fees and had the audacity to add an extra fee for the Bears game. Very rude and confrontational- Won't be back.

Beware general aviation- MDW no longer friendly. $350 to land and park a twin Cessna for 2 nights to attend a wedding. This is more than double what I paid the last time. Did not need fuel or services. Had to pay a special fee because there was a Bears game the day we were leaving. Staff was nice and accommodating- Won't be coming back ever. Schaumburg and DuPage much, much more reasonable.