Great experience at Jetset. Flew in for an event a few miles away from Wiley post. Thank you Line guys for parking me and refueling. I emailed earlier in the day to ask about the courtesy car, got a quick reply. The car was available. No delays on leaving, quick departure. The FBO including the common area, restrooms, and pilot lounge was very nice.

Follow up on previous comment — never got a pre-heat cart but got a damaged airplane! Line service lazily decided to tow my brand new T182 into their hangar (without my permission) instead of using a pre-heat cart and in the process scratched my nose wheel pant with their towbar. Line service manager who towed my 182 denied responsibility, claiming damage was already there, which it was 100% not. Asked for pics of the damage before he started towing and he said he didn't take any. Unbelievable.

Excellent support from JetSet. First time into KPWA and Tower here was very easy to work with.

Terrible experience here. Requested an engine pre-heat cart because it was cold. After 30 minutes, still no cart. I asked the CSR about the status and she mentioned line service was "ignoring" her. There were zero aircraft movements in or out during the last half hour. I went outside and signaled a line service technician, and she claimed she was "occupied." Five minutes later, another LST rushed into the FBO, told me it would be a short wait, and then started shouting at the CSR about an unrelated matter lol. Having worked as an LST at an FBO myself previously, I suggest avoiding this location.

Gas and go. Excellent fast service, superb CAA prices and really really good ice cream sandwiches.