At OSU for football game ramp is full. Our aircraft was way far away. Our clients not showing up till 6:30, game was over by four. Asked to have our plane moved up when most of the aircraft were gone, was told they couldn't. It's now 6:10. There's no planes on the ramp and they couldn't pull us up. Very poor customer service.

The single engine ramp fee for the PC12 was $300.

Staff was not very helpful. No one greeted us upon arrival. The car rental arrangement was done reluctantly and incorrectly. During checkout, the staff was unfriendly and unwelcoming. I realize these are students, but service was better previously. The building is brand new and a nice facility.

Overall a good experience. Very friendly staff at an impressive facility. It was clearly a BUSY training operation, there must have been 20 OSU painted trainers on the ramp and in the pattern. Could have been more, I did not actually count.

Just landed here for a fuel stop but everyone was very kind and efficient. Would come again. C172

De-icing fluid TKS is available at $30.00 per gallon and FBO will help supply rags if needed for self-de-icing. No sprayer for application FYI. Excellent service and people though, fantastic facility. Only caution to add is ramp area lacks stadium-like lighting so it can be dark and a little challenging to taxi.