Was a bit concerned with some of the negative reviews, but we had a really excellent experience here. Weather was pretty bad, moderate icing on arrival/approach, and everyone on the ground and landing had ice accumulation. The Signature team was very busy but helped us quickly and got us back in the air ASAP. We were in a tiny Vision Jet and were still given superb service. Fuel is pricey, but it's a busy bravo and we knew that beforehand.

Since January 8th they dont have DE ICE truck we get stuck here for 2 days until another company give us the DE ICE service, be careful of that

THEY DO NOT HAVE GOVERNMENT CONTRACT FUEL. But if you call and ask them, they will tell you that they do. They don't. Ask them if they accept the air card or actually have a contract... it's the former. There is no contract for pricing.

Just made a stop at Signature MCI. I’ve been going there for many years now. We all know Signature is among the most expensive FBO’s but this is getting out of control. 15 minutes on the ramp and paid over $500 for a King air. The only interaction I had with employees there was a line guy chocked the plane and the lady behind the counter took our money—other than that no one helped Cary our passengers bags to the plane and no one even came to remove the chocks from the wheels. I’m just wondering what the $500 is for.

I had a wonderful experience at Signature @ KMCI. I recently had to overnight there with my Cirrus. While it was clear that they didn’t service too many single engine piston aircraft at KMCI or pump much Avgas, they were still very helpful and accommodating. Overnight temps were expected to be cold and they didn’t have any hangar space available. So they strung extension cords across the ramp so that I could plug in my Tanis heater and keep the engine warm overnight for an early morning departure. Thanks to Juan and the whole line team for helping out and making me feel very welcome.