Very friendly and very helpful folks. On an overnight stay there was a glitch with the rental car due to a problem with the vendor. Sundowner allowed us to use the crew car overnight. I accidentally left my personal parking tag in the crew car. They found it, tracked my business address through the aircraft registration and mailed it to me promptly. I had no idea I had left it there and was so pleasantly surprised to receive it without me having to track down where I had left it. They went the extra mile!

Had to make a quick late night run to Hocking Hills. The crew at Sundowner set me up with the crew car and the self-service pumps were easy to use. Excellent service! Thank you!

We stayed at KLHQ for a week while making last arraignments for a loved one and attending his funeral. Sundowner was most helpful in arranging for a hangar prior to an early morning departure that would probably have had the airframe covered in frost. Thank you to Pat Rooney and his staff for their kind assistance.

FBO staff was extremely nice and helpful. I will return! I had to shorten my visit because of an approaching storm.