Took a trip to do the bourbon tours in Louisville, KY. Decided on ASI because of the self serve and the reviews. When I was in the pattern to land I had a MAG failure. The line folks were all over me when we landed. Parked me up front and discussed all my options for parking. When I said I had a maintenance issue they brought a mechanic out just a few minutes later. They hangared my aircraft and worked with me to get it fixed. The FBO is immaculate and staff is fast and nice.

Meh, average. People I dealt with were all pleasant and kind but the experience was lackluster. Fuel purchase doesn't waive parking fees. Parking fees charged despite the ramp not having tie down space or even being fenced in. Credit card processing fees apply. Higher fuel prices too. Planned my flight so as to only require taking min fuel to waive additional fees, and I encourage others to do the same. Will try the other FBO or a different airport next time to see if they offer a better experience.

Excellent experience using ASI at Clark Regional Airport for a GA Lancair Columbia 300 aircraft. Two line personnel met me at the plane and offered their help. Rental car was delivered plane side. Line personnel parked and secured the plane, and towed me to the self serve fuel pump the following day! Customer Reps Olivia and Michaela were outstanding. The FBO facility is pristine. FBO fees were reasonable. The non-towered airport traffic, including business jets, were professional, and operating safety.

I decided to park at ASI instead of the other FBO based on comments and it did not disappoint! I called ahead the day before to see what my rental car options were. Reagan, who was very kind, walked me through my options and then went the extra mile by taking my Hertz member number and booking the reservation for me! Upon landing, my car was waiting on the ramp and the line crew helped us load our bags. The whole experience was top notch, including their facilities. I will certainly return.