Rider Jet Center at Hagerstown, MD (HGR) is among the finest FBO's I have experienced. The facility is modern, spotless, and operates as a premier FBO ought to. Kate is remarkably helpful and focused on every small detail. I strongly endorse their services!! "The Grille at Runways" is excellent too!

Excellent experience at Rider Jet Center this morning. Golf cart was ready for me as I taxied to the ramp, guided me to a marshaller for parking. They chocked the Dakota and greeted me with a friendly smile even though I did not require fuel. Inside staff also welcomed me, no charges applied and I enjoyed a superb breakfast at The Gille at Runways just inside the FBO. Pancakes are huge and tasty, I ordered two and managed to finish only one! I will return. Shout out to Tom Riford, VP of Operations.

Katie and Carly, two of the front end staffers I had the pleasure of dealing with. They provided my clients and me with top notch service, better than anything I've ever had at any Signature or Atlantic FBO. I stayed for two days with them and witnessed the way they care for their customers. From home baked cookies and coffee, to the red carpet they pull out for every Cessna 150 to Gulfstream Jets. The linemen are on top of the ramp keeping things organized and everyone taken care of. Best FBO!

Stopped in on our way to Charlotte for fuel and an overnight and then back again the next night on our way home. Superb service; the desk and linemen were very helpful and they let us borrow the crew van overnight so we could get to our hotel. Plus, there's a great restaurant right at the FBO. Highly recommended!

Was there a few days ago for an overnight stay with my SR22. Very nice FBO and outstanding personnel, from linemen up to the desk staff. Service is of the highest standards, will come back.