We landed here after hours in December and didn't have the forethought to call ahead during working hours. We will for sure know better next time. We about froze since FBO is locked up after hours. Could not get anyone on the phone. Uber didn't respond and local taxis were not available. Finally we had to load the (LIFT app) and we were able to get transportation to the hotel using LIFT. Next morning I explained to the FBO clerk and was told if we had called ahead we could have had a crew car.

After a three hour flight, we arrived after the FBO was closed. We were at a table under the FBO shelter trying to figure out the Uber app when up comes a fellow on a motorized tug. Benson, airport employee, had just finished some pattern laps and learned we were stopping overnight. He immediately offered to set us up with a crew car. What a blessing and unexpected surprise. He let us in for the restrooms just like the place was still open. Excellent customer service.

Info section says FBO is open 8am - 8pm. In reality, it is open 8am - 6pm. The taxi number listed in the info section is disconnected. Working taxi numbers are: 706 483 1814; 762 231 7143.

Excellent service! Very kind and professional. Affordable fuel.

Highly recommend the FBO at KCZL. Dwight, the manager, was extremely accommodating and helpful. Excellent prices for 100LL and Jet A. No fees for piston aircraft or for dropping pax. Very reasonable facility fees for turbine aircraft and for GPU. Nice FBO building complete with an observation deck. Located halfway between Atlanta and Chattanooga. Great place to stop.